Expert Jewelry & Watch Repairs—Complex Cases Our Specialty

The Problem-Solver Difference: Many master goldsmiths have cared for the same families for multiple generations. Clients bring us pieces other jewelers refused: cracked vintage emeralds, broken Rolex movements, heirloom rings too delicate for standard sizing. We troubleshoot problems, source specialized parts, and restore pieces to better-than-new condition.

They love being able to text photos to the master jeweler who built their mother’s ring, drop in on the way home, and watch repairs happen in the same Westheimer workshop that has served Houston since the catalog-showroom days—where complex cases aren’t outsourced or charged premium emergency fees. It’s the expert care, transparency, and relationship-first approach hidden in plain sight.

Our fine jewelry design, manufacturing and repair facility is staffed by master craftsman each averaging over 20 years of experience. We will set all diamonds, and size all rings at Houston Jewelry while you wait.

Master Craftsmen: Expert Jewelry Repair You Can Witness

Our fine jewelry design, manufacturing and repair facility is staffed by GIA-certified master craftsmen each averaging 25+ years of hands-on experience. Whether you need to restore a cherished family heirloom, commission a bespoke custom piece, or tackle a repair that other jewelers declined—our master jewelers have the credentials, tools, and troubleshooting expertise to accomplish it. We set all diamonds, resize all rings, and perform complex fabrication work at Houston Jewelry while you wait, with no outsourcing of quality control.

Our Problem-Solving Specialties:

• Heirloom Restoration — Delicate vintage pieces, family rings beyond typical repair capabilities, museum-quality reconstruction
• Complex Diamond Work — Custom settings, intricate prong work, antique stone preservation and resetting
• Specialized Fabrication — CAD design to finished metal, custom sizing systems (authorized Finger Mate specialists), bespoke wedding sets
• Material Expertise — Platinum, white gold, yellow gold, rose gold—each material's unique properties and requirements

Houston Jewelry is also an authorized jeweler of the exclusive Finger Mate expandable ring shank system.

Expert Watch Service & Restoration—Complex Cases Welcome

Houston Jewelry is one of the very few independent jewelers in the region to operate a fully equipped in-house horology shop—qualified for comprehensive service and complete restoration of fine timepieces. Unlike chain retailers or parts-only shops, we deliver true horological expertise.

At Houston Jewelry, watch repair and restoration services are performed by fully qualified horologists with vendor certifications and decades of specialized service—not "parts changers," but master horologists who solve complex complications. Our horologists are specially trained by leading watch manufacturers and regularly handle vintage watch restoration, specialized mechanical work, and problems other shops refer elsewhere.

Our Watch Expertise Includes:

• Vintage & Antique Watch Restoration — Mechanical complications, specialized movements, fabrication of unavailable parts using traditional horological techniques
• Luxury Watch Servicing — Including pre-owned and vintage Rolex, and other prestige brands requiring precision tolerance work
• Diagnostic Problem-Solving — State-of-the-art timing and testing equipment to accurately diagnose problems across all watch types
• Genuine Parts Inventory — Extensive stock of authentic components, with machining capability for unavailable parts

We regularly restore antique and vintage watches, and when new parts are not available, our skilled horologists have the ability to fabricate and machine new parts using age-old horological skills. Free estimates are given prior to proceeding with your repair or restoration. We offer a one-year limited warranty on each watch receiving complete recommended service.